Kia ora

Metlib 2014 Day 1 Monday 12 May There are 45 librarians here from around the world. USA, Canada, Australia, Singapore, Finland, Hungary, Croatia, The Netherlands, Switzerland, Abu Dubai. The opening event was a traditional Maori welcome ceremony, powhiri. It is very interesting how the New Zealanders merge Moira culture into everything they do. Very different to our tokenistic (by comparison) indigenous acknowledgement. Keynote Robert Sullivan - head of creative writing at auckland university, poet and writer and librarian Libraries at the edge of discovery 55 libraries in Auckland. Robert was recalling his journey as a child attending storytime and the discoveries he made in the library. The library was the portal to other worlds, other lives, other possibilities. During the address we broke off to discuss our first memories of the library and how we support minority and indigenous communities. Libraries provide spaces and opportunities where voices can be heard. An index to past and future dreams. Breaking the invisible boundaries - making room for new services. Jaana Tyrni, Espoo Finland - 261,000 people, 4 regional libraries (3in shopping malls) 11 branches and 2 mobiles. 200 hundred staff. 3.6 m visits. 80% of Espoo residents visited the library in the past year. Circ. 4m. Everything belongs in a library. - Managers should control less and facilitate more - if a staff member has an idea they work hard to make it happen. Ideas should come from the bottom up. - Hire different people - Diversity - Let customers make their library their own - Managers don't have to know everything - Avoid saying no - Shared leadership - Make sure something is going on all the time - Don't fall in love with everything you do, Every mistake is a present for the future - Your colleagues from other library services don't have to like your new services, if your customers like them that's enough. Changing direction, challenges, strategies and techniques, Judith Hare Halifax libraries Community led library service Working together project 2004-2008 community led libraries toolkit. http://www.librariesincommunities.ca/resources/Community-Led_Libraries_Toolkit.pdf (Very interesting in relation to our connected library program) From rules based to rules light - Take out negative comments or turn the negatives into positives. Zagreb city libraries on an intrepid journey Davorka Bastic and Zviben Sviben Largest public library in Croatia, children's, music and media departments. Croatia book month - 200 libraries with 2000 programs. Update on other programs, Online ask a librarian, 10,000 questions a year. Wide open doors - for blind people A book for a roof - finding a job for homeless people. From 80 people who went through the project 20 got jobs. Volunteers - systematic and regulated process for. Working with volunteers. Integrated Service Project North Central Regina (Community Hub) - Mamawetitan (we are all together) Geoff Barber Regina Public Library Partnership of federal, provincial, municipal governments and agencies. Running since 2004. 70+ community organisations. Capital partners (city, school and public library) integration of programs and services). Population 10,000, people 44% aboriginal, www.northcentralsharedacility.ca National Library of Auckland Bill McNaught Collect, connect and co-create knowledge to power the nation Collaborating with public libraries to promote the importance of reading for children, supporting literacy and learning. Working towards building the bridge between school and public libraries Position created this year to build and mange the relationship between the state library and public libraries Leadership role of the national library under three areas - Modern library learning environment - Digital literacy - Empowering reading 98% of schools are involved in the program's Digital citizenship is about the way we interact with each other through media and technology.